© 2019 R B WOLVES COPYRIGHT

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contact: info@rbwolves.com         日本

FAQ

SHIPPING OPTIONS

 

DOMESTIC SHIPPING

 

国内通常配送はヤマト運輸にて¥600で発送しております。発送日の翌日~2日程度でお手元に到着します。※遠隔地は数日要します。時間帯の指定をされたい方は備考欄にご記入ください。追跡番号は発送後追ってお知らせ致します。

また通常発送までに3-7日頂いております。

***税抜き¥14,000以上お買い上げのお客様には送料無料になります***

 

 

 

***Free shipping for all orders over ¥14,000 not include tax for regular delivery***

 Regular orders are shipped by Yamato-unyu Service which typically takes next day to two days and charges ¥600.

 The estimated delivery date is not guaranteed but we ship goods out within 3-7days.

 

If you want to specify the time, please comment the date and time you want to when you checkout. 

 

 

INTERNATIONAL SHIPPING

We ship internationally with Japan Postal Service . Shipping to oversea is $10. Rates will be calculated at checkout.

Please allow up to 20 business days for delivery once we have sent it off.

Tax and import duties are the responsibility of the buyer.

We can send off by EMS for $20 for 4-7days delivery. Please contact us before purchase.

 

 

Returns & Refunds

 

返品は届いてから未使用の状態で7日以内にご連絡いただいた場合のみ全額返済もしくはストアクレジットにすることができます。返品される前に一度ご連絡ください。info@rbwolves.com

その際の送料はお客様負担になります。

カスタムオーダーやセールアイテムはどのような場合も返品することはできませんのでご了承ください。

 

Domestic Returns: Customer Pays Shipping 

  • Within 7 days:  Full refund or store credit

International Returns:  Customer Pays Shipping

  • Within 7 days:  Full refund or store credit

Please visit our return portal:  

RETURN PORTAL

To be eligible for a return, your item must be in the same condition that you received it.

Custom orders cannot be returned or exchanged

SALE ITEMS

Sale items cannot be returned or exchanged.